Shipping policy

Nutra Crave Shipping Policy

WHEN WILL I RECEIVE MY ORDER:

Orders for Products take 1-3 days to process and then ship out. Shipping times vary depending on the shipping method you choose. Please keep in mind all shipping is estimates and once it is in the posts hands it is out of our control.
For subscriptions your first box will be shipped with in 1-3 business days of purchase and for renewals every month the boxes get shipped out with in a week to two weeks of the recurring order. If receiving free shipping it can take anywhere from 4-7 business days to receive a package. Other shipping options will vary depending on what you choose at check out. All shipping days do not include weekends or Holidays. At this point in time we only offer Calculated rate shipping and times through Canada post. Free shipping is through Canada Post If your order meets the minimum requirements. If you have a specific preference please contact us by email.

BACK ORDERS:

If you happen to place a order with a back ordered product and the rest of the products are instock, once the product becomes back in stock all of your order will be shipped out together. If you place a back ordered product on it's own once back instock the order will be shipped.

HOW MUCH IS SHIPPING:

Shipping prices may vary depending on the amount and how many products you purchase. On Average in Canada shipping can vary from $7 -$20. There is free shipping on orders over a certain amount. (this price can change from month to month).
For The U.S shipping can range from $10-$26.50 on orders depending on weight of a package.
All Subscriptions to Canada and the U.S have free shipping included.

DO YOU OFFER INTERNATIONAL SHIPPING:

Yes, international shipping amounts vary based on country.

DAMAGED PARCELS AND WRONG ORDERS:

If you have received a wrong order please contact us by email at info@nutracrave.com to discuss more. As for damaged parcels there is nothing we can do about the condition of the package when it gets to you, but if the goods inside are opened or damaged please contact us by email to discuss further.